Welcome to the Coach House at Penmachno Hall. We hope that you enjoy your stay. In these strange times you can rest assured that we have taken every precaution to keep you, future visitors, and us safe. If you require any information, or have any questions throughout the duration of your stay, please do not hesitate to contact Lauraine or Simon in the main house by phoning 760410 on the landline that has been provided for you.
The Coach House is a two-bedroomed, self-catering facility situated in the grounds of a Victorian Rectory, Penmachno Hall. The properties date from 1862 and the Coach House was completely renovated in 2008 to provide five-star luxury accommodation. Every effort has been made to provide everything that you should need during your stay and all equipment is checked on change-over days. A ‘starter pack’ of consumables including dishwasher tablets, washing-up liquid, washing powder, toilet paper, toiletries, beverages and biscuits has been provided free of charge for your arrival. Further supplies should be purchased by you from the usual outlets, as we do not hold large amounts of excess stock in house.
The Coach House has been thoroughly cleaned for your arrival with additional measures in place due to the current COVID pandemic. All cleaning materials necessary for the upkeep of the property have been supplied for you and we ask that you leave the property in a clean and tidy state.
Refuse and recycling
Refuse collection is on Monday mornings and operates on an alternate week system. The vans arrive at about 7am so we recommend that you take the bins (situated at the rear of the Coach House) down to the front gate on Sunday evening. Recyclable materials that are collected are plastic and cans, paper and card, glass and cardboard. Food waste should be placed initially in the small bin, in the compostable bags provided, and then transferred to the larger food bin. Please ensure that the handle is placed in the ‘lock’ position’, so the contents are safe from the local wildlife. Recycling is collected every week but general refuse only every four weeks. Detailed information about this system is included in this folder and laminated sheets are displayed in the under-stairs kitchen cupboard.
An inventory of all equipment is provided in the living room sideboard drawer. If something gets broken, or does not work, please inform Lauraine or Simon immediately so that we can arrange a replacement or repair. We do understand that accidents happen, so please do not worry unduly, however we do reserve the right to charge for repairs/replacements if appropriate.
There is ample parking for two cars in front of the pergola. In inclement weather you are very welcome to pull your car up to the front door of the Coach House to load/unload cases, shopping etc. but we would then ask that you park back by the pergola so as not to restrict our access to the back of the house.
As the Coach House is situated in the grounds of Penmachno Hall, you are most welcome to use some of the facilities offered there.
The gardens are there to be enjoyed by all, but we would ask that you restrict any outside dining to the dedicated picnic area behind the Coach House or the pergola. Our residential licence means that drinks can be ordered from the Hall.
Towels and bathrobes are provided, as is a hairdryer and CD clock radio in each room. A cot, highchair and stair gate may be available. Please enquire.
As we are in a reasonably remote area there is no mains drainage and as such we make use of a septic tank system. It is very important that no solids (female hygiene products, nappies etc) are placed in the WC as these will clog up the system. It would be much appreciated if you would dispose of such items in the bins using the bags provided.
There is no terrestrial TV reception in this area and therefore we have installed a basic satellite package for your enjoyment. This is enhanced by a DVD/VCR player for which we have provided a selection of DVDs, VCRs and blank tapes. The nearest place from which you can hire DVDs is Spar in Llanrwst.
Extra blankets and pillows are available on request. Built-in wardrobes (with six hangers per person), a dressing table and stool, chest of drawers and occasional chair furnish the rooms.
There is little to no mobile reception in the area and thus we have provided a landline telephone in the Coach House. There is no charge for calls to UK landline numbers after 7pm and at weekends and so we would ask you to restrict your outgoing calls to within these time periods. If you do find it necessary to make a telephone call at any other time, or to mobile or international numbers, we would ask you to refer to the costings sheet provided in the front of this folder and make the relevant contribution in the honesty box on the sideboard.
The telephone number for the Coach House is 01690 760506.
There is wireless broadband internet access available via the wifi network ‘The Coach House’.
The wireless access key is CoachHouse
Alternatively, there is a wired ethernet port available on the rear of the router unit situated on the window sill in the living room.
Beds have been made up for your arrival and bathrobes and towels provided for the duration of your stay. Please do not remove the towels from the property. If you have booked for two weeks clean linen and towels will be provided for you during your stay. Under the current circumstances we are not permitted to clean the property when visitors are in residence. Blankets are to be found in each bedroom and you are welcome to make use of these if desired. Spare bedding etc. is stored within the Coach House but we would ask that you do not use this at it has been sanitised ready for the next occupants. Should you need any fresh linen for any reason, please see Simon or Lauraine who will be pleased to arrange this for you (£20 per person for a full set of bedding and towels).
Pets and smoking
Pets are not allowed, and smoking is restricted to outside areas.
We are very pleased to have a corner shop in the village, a Londis. Nadeem and his staff are extremely friendly and if you require certain items they are happy to try to source them for you. Further afield is Betws-y-Coed (four miles) where there is a Londis and Spar for basic provisions. The Spar also houses a bakery providing home-make bread, cakes, savouries and sandwiches. Down by the station is a delicatessen, Iechyd Da – literally meaning Good Health, selling a wide range of local produce and luxury items.
For more extensive shopping, the nearby market town of Llanrwst (seven miles) is the best bet. There is a slightly larger Spar (7am-11pm) and a Co-Op, which can pretty much cater for all your needs. For fabulous, high-quality local produce, we would recommend trying out one of the local butchers. Our favourite is Metcalfe’s on Watling Street, plus Blas ar Fwyd, the award-winning delicatessen on Station Road.
If you really don’t feel at home without one of the larger supermarket chains, Asda is located in Llandudno (25 miles) and there are 24-hour Tesco stores in Llandudno Junction (20 miles) and Bangor (25 miles). Indeed if you are accustomed to shopping on the internet, Tesco, Asda and Sainsbury’s offer a delivery service to Penmachno.
In these changing times there are very few dining out options. At the moment in Wales only restaurants and bars with outdoor facilities are allowed to trade. This is set to change on August 3rd but we recommend that you look up on any premises’ individual website to see how they are currently trading. In this very fluid situation we are trying to share relevant posts on our Penmachno Hall Facebook page so take a look at that for further information. In Penmachno itself The Eagles is providing takeaway food on Fridays and Saturdays by order only (01690 760177). The Conwy Falls Cafe (junction of the B4406 and A5) is also doing takeaways and Nadeem in Londis provides takeaway curries on Fridays and Saturdays that you will need to heat up yourselves. Quite a few venues in Betws-y-Coed are providing takeaway services also. We recommend you check their individual websites.
There are no longer any banks in Betws-y-Coed or Llanrwst but there are cashpoints in Betws at the Petrol Station, Newsagents and Spar. Both Betws-y-Coed and Llanrwst have Post Offices, with Llanrwst offering the full raft of facilities.
Doctors’ surgery: Ffordd Gethin, Pentre Du, Betws-y-Coed, LL240BP. Tel: 01690 710205
Dentists’ surgery: Llanrwst Dental Practice, 24A Watling Street, Llanrwst. Tel: 01492 641000
Hospital: (Minor Injuries Unit & out of hours doctor) Llandudno General Hospital, West Shore, Llandudno. Tel: 01492 860066
Chemist: Boots, Oak Pharmacy, Denbigh St, Llanrwst, LL26 OLL. Tel: 01492 640620 (also for 24-hour chemist)
Emergency services: Police, fire, ambulance, coast guard or mountain rescue. Tel: 999 (or 112 from a mobile)
Shell petrol station, Betws-y-Coed (24 hr).
Texaco petrol station, Llanrwst. Open until 10.30pm, also houses a small Londis store.
The nearest garage is Betws Motors. Tel: 01690 710303
Copies of all the latest bus and train timetables can be found online.
National Rail Enquiries: 08457 48 49 50, www.nationalrail.co.uk
Taxis: Ceir Betws Cars: 01690 710 143 / 07973 249930 (mobile). Conwy Valley Taxis: 01492 642037 / 07570 670876, www.conwyvalleytaxis.co.uk. It is worth booking your taxi well in advance at all times. Please check online if they are operating. In these circumstances it is probably best to use your own transport.
Sport and leisure
There are a large number of outdoor equipment shops in Betws-y-Coed from ranging from the big names such as Cotswold and Blacks to independent retailers. For bike hire, spares and repairs, go to Beics Betws (01690 710766), situated on the road behind the post office.
Tourist information centre
For just about any other information that you might need, phone them on 01690 710426.